Privacy Policy

1. Introduction

AI Radium (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our products, services, and website (“Services”).

2. Information We Collect

a. Personal Information

• Name, email address, phone number, and billing information.
• Login credentials for accessing our Services.

b. Technical Information

• IP address, browser type, device information, and operating system.
• Usage data such as pages visited, time spent on pages, and other analytics.

c. Client Data

• Any data provided by you as part of using our Services, including documents, files, or datasets.

d. Cookies and Tracking Technologies

• Cookies, beacons, and similar technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Information

We use the information we collect for the following purposes:

1. Service Delivery: To provide, maintain, and improve our Services.
2. Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance.
3. Personalization: To tailor the content and features of our Services to your preferences.
4. Analytics and Research: To analyze usage trends and improve performance.
5. Marketing: To send promotional materials or updates about our Services, where permitted.
6. Compliance: To comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

1. Service Providers: With third-party vendors who assist us in delivering our Services (e.g., hosting, analytics, payment processing).
2. Legal Requirements: If required by law, regulation, or legal process.
3. Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. With Consent: When you explicitly authorize us to share your information.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data during transmission.
• Regular monitoring for vulnerabilities and threats.
• Restricted access to personal data by authorized personnel only.

While we strive to protect your information, no system is completely secure. By using our Services, you acknowledge and accept this inherent risk.

6. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Upon request, we will delete or anonymize your personal data, subject to applicable legal requirements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

1. Access: Request a copy of the information we hold about you.
2. Correction: Request corrections to your personal information.
3. Deletion: Request deletion of your personal information.
4. Restriction: Request limitations on how we use your data.
5. Portability: Request transfer of your data to another service provider.
6. Objection: Object to data processing for specific purposes, such as marketing.

To exercise these rights, please contact us at privacy@airadium.com.

8. Cookies and Tracking Technologies

We use cookies to:

1. Improve functionality and performance.
2. Analyze traffic and usage patterns.
3. Deliver personalized content and advertisements.

You can manage or disable cookies through your browser settings. However, some features of our Services may not function properly without cookies.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.

10. International Data Transfers

If you access our Services from outside Your Jurisdiction, your data may be transferred to and processed in Your Jurisdiction, which may have different data protection laws. By using our Services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through our Services or directly to you. Continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: privacy@airadium.com

Phone: +62 851 8321 0480

Address: Jakarta, Indonesia

Effective Date: January 1, 2025